Terms & Conditions

About our Services

Clear Lugs provides ear wax removal services in Aberdeen and surrounding areas. The service focuses solely on the assessment and removal of ear wax 

where appropriate. Information provided on this website or during appointments is intended to explain our services and help clients make informed decisions. It is not intended to replace medical advice. If you have ear pain, discharge, infection, sudden hearing changes, or concerns unrelated to ear wax, you should seek advice from your GP, audiologist or another appropriate healthcare professional.

 

Suitability for Treatment

All appointments include an assessment to determine whether ear wax removal is appropriate and safe on the day. Clear Lugs reserves the right not to proceed with treatment if it is not in the client’s best interests.

 

Scope of Service

Clear Lugs does not diagnose medical conditions or provide medical treatment. Advice given is limited to ear wax removal and general ear care guidance within the scope of the service.

 

Fees and Payment

Pricing, travel charges, and refund arrangements are outlined separately and form part of these Terms and Conditions.

 

Questions

If you have any questions about these Terms and Conditions, please feel free to get in touch before booking.